I'm sick
again. And none too happy about it. I'm a fairly healthy person, and don't really take well to being felled by bugs. This time it's a sore throat/congestion/cough issue. No big deal, really, I can certainly handle it. But it just annoys me not to be perfectly well. I guess it's a good way to become more aware and grateful for those moments of excellent health, though. Really makes you appreciate what you tend to take for granted. So I'm focusing on the gratitude and grace, and not so much on the cranky.
I was thinking about soft skills (like professionalism, attitude, image) as well as hard skills (the actual substantive knowledge and skills associated with the practice of my profession). One of the aspects of this total branding effort - to turn me into the ideal UN professional - will have to include some attention to a shortcoming I've noticed in myself: a tendency to shrink back and in so doing, look nervous or scared. It has the predictable effect - lack of interest/attention in what I say, not as much reliance on my work as others who don't have any trouble stepping up authoritatively and confidently.
In a supreme example of the principle of universal support of right directions, I found quite by accident the following tips from Debra Benton, a well known speaker and author (
Executive Charisma: Six Steps to Mastering the Art of Leadership, and one that I just ordered,
Lions Don't Need to Roar):
1. Expect acceptance.
Regardless of rank, expect to be treated as an equal. If you expect acceptance, you just might get it. If you don't expect it, you definitely won't get it.
2. Control your attitude.
Success in business is based more on mental attitude than on mental capabilities. Be optimistic toward yourself, others and life. Walk in to a room with a spring in your step and a smile on your face.
3. Perfect your posture.
Pull your ribcage away from your pelvis, roll your shoulders back and down, pull your stomach in and tuck your bottom toward your spine. Breathe deeply. You'll not only look better, but feel more energized, alert and in control.
4. Think before you talk.
Think fast, pause, then speak purposefully. One CEO practices saying everything to himself before he says it out loud so that he will hear how it sounds and can change it if he needs to.
5. Slow down.
Speed in speaking, moving, gesturing and walking looks nervous and scared. Scared people get passed over, not hired or promoted. Learn to speak in a comfortable, easygoing and welcoming way. Don't waste time, but do speak as if you have all the time in the world for those you are speaking to.
6. Shoot straight.
Everything you say or write can be done in a simple, straightforward manner. Just do it.
7. Be a good storyteller.
People understand you better, remember what you say longer, and find you smarter and more interesting if you use anecdotes to make your points.
8. Be aware of your style.
Clothes don't make the man but they do make a difference. Wear well-tailored, good quality clothes that make you look like you are in charge. But remember, it isn't as much about your look as how you look at things and what people see when they look at you.
9. Admit your mistakes.
If you are error-free, you're likely effort-free.
10. Don't be bullied.
If you are unjustly criticized, don't take the bait and get into an argument. Instead calmly ask: "Why do you think that?" "What do you mean?" or "What's that based on?"
11. Be flexible.
Be able to stand out while still fitting in with the crowd.
12. Be at ease with yourself and others.
Look others straight in the eye, eliminate any defensiveness and take the edge off your voice. Never let them see you sweat!
I really like these tips. They seem very common sense and at the same time, like something that I wouldn't really think about without some triggering event. Certainly seeing them listed like this makes it easy to adopt them as a plan, or series of small changes I can make. Really, all these suggestions are adjustments - not major changes. I'm going to make these my "rest of December" goals for the workplace. Right now, I think I'm sufficiently adept at numbers 2, 4, 6, 9, 11, and 12. My biggest challenge is going to be number 1 - expecting acceptance. A close second - 5. Only minor adjustments needed - 3, 7, and 8.
I'll post more on my progress on these tips later. Til then, if you'd like more information on Debra Benton, she can be found at
www.topspeaker.com.